The brand does not have to send you any invoice! The invoices are automatically generated by our platform.
You have two invoices:
- Invoice of the order: for each order placed with a brand, you get an invoice attached to this order. This invoice is pro-format until you validate the order in your space.
This invoice is between you and the brand.
- Invoice for fees and discounts: once all the orders attached to the global payment are validated in your personal space, you will be able to obtain the invoice containing the fees and discounts.
This invoice is between you and Ankorstore.
If you have a question regarding an invoice, please fill in this form, under the heading "Invoice & Payment".
Don't find your invoices? Please check this article.