I made a mistake in the weight and size of the package, what can I do?

If you made a mistake in entering the weight and size of the package, don't panic!

We can revert the current order status so you can correct the details. Please fill in this form and select the topic "Order preparation issue".

Please note: You will have to re-enter all information again to create new shipping labels with amended details. You will also need to rebook a pick-up slot as your original slot will automatically be cancelled.