What shipping options are available with Ankorstore?

When arranging a delivery, you have two options:

1- Shipping with Ankorstore

Ankorstore has a partnership with UPS which allows you to benefit from NO shipping costs in advance.

How does it work?

  1. You validate the order
  2. You choose the option 'Ship via Ankorstore - FREE'
  3. You enter the weight and dimensions of the package(s) (be careful to enter all packages at this stage)

  1. By confirming the shipment info, you can download the labels to attach to your parcels
  2. Last step: choose a pickup slot. If you make a mistake on the number of packages or dimensions, please fill in this form under the heading "Order preparation issue"

Please note: UPS will use the address entered on the "Pickup Address" page for pickup! If you need to change it, it must be done before the label is generated. If UPS does not show up at the defined time slot, then a new pickup time slot can be arranged. Please fill in this form under the heading "Order preparation issue".

Note: UPS does not support alcohol or pallets. If this is the case for your shipment please use the 2nd option of shipping.

 

2- Shipment with your regular carrier

You will be partially refunded with this option.

How does it work?

  1. You validate the order
  2. You choose the option 'Ship by myself'
  3. You enter only the weight of the package or packages

When validating, you will receive an refund estimation.

These expenses will be refunded to you once the reception of the order is validated by the retailer. They will appear on the invoice of the commission (this invoice is generated when the receipt of the order is validated by the retailer). For more information on billing, please read this article.

If the refund amount is less than your shipping cost, please fill in this form under the heading "Order preparation issue". We will increase your refund grid to cover your costs. Please note that the request to increase your shipping costs must be made before your order is shipped and cannot be applied retrospectively.